Browse the site: Explore our wide range of products and select the items you wish to buy.
Add to basket: Click on the "Add to basket" button on the product page.
View basket: Once you've added all your items, go to your basket to check your selection.
Proceed to checkout: Click on "Proceed to checkout", enter your delivery details and choose your payment method.
Confirm order: Check the details of your order and confirm the purchase.
How will my order be delivered?
Delivery times: We dispatch orders within 1-3 working days. Delivery times vary depending on your location, usually between 2 and 10 working days.
Order tracking: Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track your order on our website or directly on the carrier's website.
Delivery options: We offer several delivery options, including standard and express delivery. You can choose the one that suits you best when confirming your order.
How do I return my purchase?
Browse the site: Explore our wide range of products and select the items you wish to buy.
Return policy: You have 30 days from the date of receipt to return your purchase. Products must be unused and in their original packaging.
Returns process:
Contact our customer service department via gilles.capelluto@crazybattery.be to initiate a return.
We will provide you with a returns label and detailed instructions.
Pack the items carefully and send them to the address provided.
Refund: Once we have received and inspected the returned items, we will process your refund. You will receive a credit to your original payment method within 5-7 working days.
How secure is your site?
SSL encryption: All transactions on crazybattery.be are secured by SSL (Secure Socket Layer) encryption, ensuring that your personal and payment information is protected.
Secure payments: We work with trusted payment providers who comply with the strictest security standards. (Stripe)
Data protection: Your personal data is handled in accordance with our privacy policy and is never shared with unauthorised third parties.
Continuous monitoring: We carry out regular security checks to detect and prevent any fraudulent activity on our site.
